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  • Delivery & Collection
    • Delivery Info
      Delivery Info
  • Orders & Payments
    • Placing Orders
      Placing Orders
    • Product Info
      Product Info
  • Returns & Refunds
    • Completed Orders
      Completed Orders
  • My Account
    • Technical Issues
      Technical Issues
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      Getting Started
      How do I pre-order an item?

      Occasionally, we will offer special products that are available for pre-order. Pre-order allows you to order an item either prior to the official launch or before the stock becomes available for general sale in stores. This can be especially useful for highly sought after or limited edition items.


      The item, along with the rest of the order, will be processed for shipment once the stock becomes available. While we do show dates on the site for expected ship dates, they are meant as a guide rather than a guarantee. Rest assured, though, that we will endeavour to process your order for delivery as soon as we have the product in stock. We strive to get everything shipped out to you either on the date shown or shortly afterwards. We’ll keep you updated as soon as we send it out!


      You will not be charged for your items until your order has been processed.

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